Shipping policy

SHIPPING POLICY

Processing Time
All orders are processed within 1-3 business 
days after payment confirmation.

Shipping Times
We ship to Canada and the United States.
Standard delivery takes 10-20 business days.
Please note that shipping times may vary due 
to customs processing and carrier delays.

Tracking
Once your order has shipped you will receive 
a confirmation email with a tracking number.
You can use this number to track your package.

Customs & Duties
For Canadian customers, no customs fees apply.
US customers may be subject to customs duties.
These fees are the responsibility of the buyer.

Lost or Delayed Packages
If your package has not arrived within 30 days
please contact us at jeremy@houseofgreen.ca
and we will resolve the issue promptly.

Free Shipping
We offer free standard shipping on all orders
to Canada and the United States.